Exchange & Return Policy

At Pearls By HM, we take great pride in offering high-quality handmade bracelets and jewelry pieces crafted with care and attention to detail. Please note that we do not offer exchanges or returns on any products once an order has been placed. Each item is carefully inspected before dispatch to ensure it meets our quality standards. We encourage all customers to review product descriptions, sizes, and images carefully before completing their purchase. In the unlikely event that you receive a damaged or incorrect item, please contact our support team within 48 hours of receiving your order, and we will do our best to resolve the issue promptly. Thank you for understanding.